100 Practical Ways to Improve Customer Experience: Achieve End to End Customer Engagement in a Multichannel World

CN¥299.00
+ CN¥64.99 Shipping

100 Practical Ways to Improve Customer Experience: Achieve End to End Customer Engagement in a Multichannel World

100 Practical Ways to Improve Customer Experience: Achieve End to End Customer Engagement in a Multichannel World

RRP: CN¥359.00
Price: CN¥299.00
You save: CN¥60.00 (16%)
Sold by:
CN¥299.00
+ CN¥64.99 Shipping

In stock

14-Day Returns Policy

Payment methods:

Description

100 Practical Ways to Improve Customer Experience: Achieve End to End Customer Engagement in a Multichannel World

Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide including 100 tips and case studies from brands like Amazon AirBnB and Uber.
  • Brand: Kogan Page Ltd
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2024-02-02
  • Publisher / Label: Kogan Page Ltd
  • Author: Martin Newman
  • Number of Pages: 304
  • Fruugo ID: 350034615-763189705
  • ISBN: 9780749482671

Delivery & Returns

Dispatched within 6 days

  • STANDARD: CN¥64.99 - Delivery between Wed 14 January 2026–Tue 03 February 2026

Shipping from United Kingdom.

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items. View full return policy