Answering the Ultimate Question: How Net Promoter Can Transform Your Business

CN¥219.00
+ CN¥61.99 Shipping
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Answering the Ultimate Question: How Net Promoter Can Transform Your Business

Answering the Ultimate Question: How Net Promoter Can Transform Your Business

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Answering the Ultimate Question: How Net Promoter Can Transform Your Business

CN¥219.00

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RRP

CN¥249.00
In stock
+ CN¥61.99 Shipping

14-Day Returns Policy

Sold by:

CN¥219.00

Save CN¥30.00 (12%)

RRP

CN¥249.00
In stock
+ CN¥61.99 Shipping

14-Day Returns Policy

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Description

Answering the Ultimate Question: How Net Promoter Can Transform Your Business

Would you recommend this company to your friends and colleagues? That question based on Fred Reichhelds The Ultimate Question challenged the conventional wisdom of customer satisfaction surveys and pointed to a faster more accurate way of gauging customers real feelings about a company.
  • Fruugo ID: 343457534-752553536
  • ISBN: 9780470260692

Delivery & Returns

Dispatched within 6 days

  • STANDARD: CN¥61.99 - Delivery between Tue 17 February 2026–Mon 09 March 2026

Shipping from United Kingdom.

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items. View full return policy