Call Centers For Dummies - Real Bergevin

CN¥149.00
+ CN¥117.99 Shipping

Call Centers For Dummies - Real Bergevin

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Call Centers For Dummies - Real Bergevin

CN¥149.00

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+ CN¥117.99 Shipping

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  • Brand: Unbranded
Product details

Product details

Call Centers For Dummies - Real Bergevin

Tips On Making Your Call Center A Genuine Profit Center In North America, Call Centers Are A 13 Billion Business, Employing 4 Million People. For Managers In Charge Of A Call Center Operation, This Practical, User-friendly Guide Outlines How To Improve Results Measurably, Following Its Principles Of Revenue Generation, Efficiency, And Customer Satisfaction. In Addition, This Edition Addresses Many Industry Changes, Such As The Technology Thats Transforming Todays Call Center And The Location-neutral Call Center.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2010-04-16
  • Publisher / Label: John Wiley & Sons
  • Author: Real Bergevin
  • Number of Pages: 386
  • Fruugo ID: 8056761-17364526
  • ISBN: 9780470677438
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  • STANDARD: CN¥117.99 - Delivery between Tue 27 October 2026–Mon 02 November 2026

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