Customer Service Management in Africa: A Strategic and Operational Perspective

CN¥549.00
+ CN¥48.99 Shipping
  • product image
Customer Service Management in Africa: A Strategic and Operational Perspective

Customer Service Management in Africa: A Strategic and Operational Perspective

Sold by:

Customer Service Management in Africa: A Strategic and Operational Perspective

CN¥549.00

Only 1 left in stock
+ CN¥48.99 Shipping

14-Day Returns Policy

Sold by:

CN¥549.00

Only 1 left in stock
+ CN¥48.99 Shipping

14-Day Returns Policy

Payment methods:

Description

Customer Service Management in Africa: A Strategic and Operational Perspective

This book discusses the management and delivery of customer service under seven broad themes: 1) customer service as shared value; 2) customer service systems; 3) customer service strategy; 4) customer service structure; 5) customer service style; 6) customer service staff; 7) customer service skills.
  • Fruugo ID: 344370894-754009935
  • ISBN: 9780367143374

Delivery & Returns

Dispatched within 6 days

  • STANDARD: CN¥48.99 - Delivery between Wed 11 March 2026–Tue 31 March 2026

Shipping from United Kingdom.

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items. View full return policy