Difficult Conversations - Sheila Heen - Social, group or collective psychology - Penguin Books Ltd - Paperback

CN¥119.00
+ CN¥136.49 Shipping

Difficult Conversations - Sheila Heen - Social, group or collective psychology - Penguin Books Ltd - Paperback

  • Brand: Unbranded

Difficult Conversations - Sheila Heen - Social, group or collective psychology - Penguin Books Ltd - Paperback

  • Brand: Unbranded
Price: CN¥119.00
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CN¥119.00
+ CN¥136.49 Shipping

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Description

Difficult Conversations - Sheila Heen - Social, group or collective psychology - Penguin Books Ltd - Paperback

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.
  • Brand: Unbranded
  • Category: Society & Politics
  • Format: Paperback
  • Language: English
  • Publisher / Label: Penguin Books Ltd
  • Author: Sheila Heen
  • Number of Pages: 272
  • Fruugo ID: 8008917-17316678
  • ISBN: 9780140277821

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  • STANDARD: CN¥136.49 - Delivery between Fri 09 January 2026–Thu 15 January 2026

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