Quality Facility Management: A Marketing and Customer Service Approach

CN¥974.00
+ CN¥60.49 Shipping
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Quality Facility Management: A Marketing and Customer Service Approach

Quality Facility Management: A Marketing and Customer Service Approach

Sold by:

Quality Facility Management: A Marketing and Customer Service Approach

CN¥974.00

In stock
+ CN¥60.49 Shipping

14-Day Returns Policy

Sold by:

CN¥974.00

In stock
+ CN¥60.49 Shipping

14-Day Returns Policy

Payment methods:

Description

Quality Facility Management: A Marketing and Customer Service Approach

Reveals why customers must be the driving force behind your quality effort how you can exceed customers performance expectations and how you can effectively recover from service mistakes. This title shows how to engineer a program of continuous quality improvement by assuming a specific leadership role.
  • Fruugo ID: 434362263-911569610
  • ISBN: 9780471023227

Delivery & Returns

Dispatched within 6 days

  • STANDARD: CN¥60.49 - Delivery between Fri 06 February 2026–Thu 26 February 2026

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