Service Design A practical guide to creating customer centric services

CN¥329.00
+ CN¥58.49 Shipping

Service Design A practical guide to creating customer centric services

Service Design A practical guide to creating customer centric services
Sold by:

CN¥329.00

In stock
+ CN¥58.49 Shipping

14-Day Returns Policy

Payment methods:

Sold by:

Product details

Product details

Service Design A practical guide to creating customer centric services

With customer expectations higher than ever before delivering great service is no longer optional its essential. Service Design is your practical visual guide to creating services that truly meet customer needs from first interaction to the final outcome.
  • Brand: BCS Learning & Development Limited
  • Category: Computing & Internet
  • Format: Paperback
  • Language: English
  • Publication Date: 2026-06-18
  • Publisher / Label: BCS Learning & Development Limited
  • Author: Service Design: A practical guide to creating customer centric services
  • Number of Pages: 338
  • Fruugo ID: 513363665-1048287917
  • ISBN: 9781780177274
Delivery

Delivery

Dispatched within 6 days

  • STANDARD: CN¥58.49 - Delivery between Wed 30 September 2026–Tue 20 October 2026

Shipping from United Kingdom.

Returns

Returns

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

View full return policy