Service Design A practical guide to creating customer centric services

CN¥329.00
+ CN¥58.49 Shipping

Service Design A practical guide to creating customer centric services

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Service Design A practical guide to creating customer centric services

CN¥329.00

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+ CN¥58.49 Shipping

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Product details

Product details

Service Design A practical guide to creating customer centric services

With customer expectations higher than ever before delivering great service is no longer optional its essential. Service Design is your practical visual guide to creating services that truly meet customer needs from first interaction to the final outcome.
  • Brand: BCS Learning & Development Limited
  • Category: Computing & Internet
  • Format: Paperback
  • Language: English
  • Publication Date: 2026-06-18
  • Publisher / Label: BCS Learning & Development Limited
  • Author: Service Design: A practical guide to creating customer centric services
  • Number of Pages: 338
  • Fruugo ID: 513363665-1048287917
  • ISBN: 9781780177274
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Dispatched within 6 days

  • STANDARD: CN¥58.49 - Delivery between Fri 02 October 2026–Thu 22 October 2026

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