The Handbook of Customer Satisfaction and Loyalty Measurement

CN¥1,449.00
+ CN¥60.49 Shipping

The Handbook of Customer Satisfaction and Loyalty Measurement

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The Handbook of Customer Satisfaction and Loyalty Measurement

CN¥1,449.00

Save CN¥250.00 (14%)

RRP

CN¥1,699.00
Only 1 left in stock
+ CN¥60.49 Shipping

14-Day Returns Policy

Sold by:

CN¥1,449.00

Save CN¥250.00 (14%)

RRP

CN¥1,699.00
Only 1 left in stock
+ CN¥60.49 Shipping

14-Day Returns Policy

Payment methods:

Description

The Handbook of Customer Satisfaction and Loyalty Measurement

The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.
  • Fruugo ID: 434366599-911573972
  • ISBN: 9780566087448

Delivery & Returns

Dispatched within 6 days

  • STANDARD: CN¥60.49 - Delivery between Thu 05 February 2026–Wed 25 February 2026

Shipping from United Kingdom.

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