A Wall Street Journal Bestsellernamed A Financial Times Top Titlehow To Unleash Human Magic And Achieve Improbable Results.hubert Joly, Former Ceo Of Best Buy And Orchestrator Of The Retailer's Spectacular Turnaround, Unveils His Personal Playbook For Achieving Extraordinary Outcomes By Putting People And Purpose At The Heart Of Business.back In 2012, Everyone Thought We Were Going To Die, Says Joly. Eight Years Later, Best Buy Was Transformed As Joly And His Team Rebuilt The Company Into One Of The Nation's Favorite Employers, Vastly Increased Customer Satisfaction, And Dramatically Grew Best Buy's Stock Price. Joly And His Team Also Succeeded In Making Best Buy A Leader In Sustainability And The Heart Of Business, Joly Shares The Philosophy Behind The Resurgence Of Best Buy: Pursue A Noble Purpose, Put People At The Center Of The Business, Create An Environment Where Every Employee Can Blossom, And Treat Profit As An Outcome, Not The Goal.this Approach Is Easy To Understand, But Putting It Into Practice Is Not So Easy.