Change Management In Information Services - Lyndon Pugh

Information Services Are Currently Going Through What Is Probably The Most Significant Period Of Change In Their History. At The Same Time, Thinking About Organisational Change In General Management Has Continued To Develop, And Many Of The Emerging Ideas, Strategies And Processes Are Increasingly Relevant To Information Services. Since The First Edition Of This Highly Regarded Book Was Published In 2000 The Pace Of Change Has Accelerated Because Of The Influence Of Digitisation And Technological Developments In General, The Emergence Of What Might Be Called A Business Culture, Changes In Skills And Knowledge Requirements, And Changes In User And Personnel Attitudes.