An important part of every managers job is changing peoples behavior improving someones performance helping them better manage relationships with colleagues or sometimes even stopping them doing something. Yet despite the fact that changing peoples behavior is such a fundamental skill for managers there is little in the way of systematic support for them to go about it.This book changes that revealing simple but powerful techniques for changing behavior that experts from a range of disciplines have been using for years. Drawing upon proven methods from psychology psychotherapy and behavioural economics it presents a comprehensive toolkit that managers can use to improve the performance of staff and address some of the most common challenges they face. With a new foreword and three new chapters this revised edition expands on the original by showing how organisations and leaders have used the techniques presented in it how these methods have become even more relevant in the postpandemic world and how it has been applied the broader challenge of workplace culture change. Finally supplementary videos add detail to this new content with examples and explanations presented by the authors.Videos via app download the SN More Media app for free scan a link with play button and access videos directly on your smartphone or tablet.