Customer Service Management in Africa: A Strategic and Operational Perspective

CN¥549.00
+ CN¥48.99 送货
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Customer Service Management in Africa: A Strategic and Operational Perspective

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Customer Service Management in Africa: A Strategic and Operational Perspective

CN¥549.00

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+ CN¥48.99 送货

14天退货政策

由……售出:

CN¥549.00

仅剩 1 件库存
+ CN¥48.99 送货

14天退货政策

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描述

Customer Service Management in Africa: A Strategic and Operational Perspective

This book discusses the management and delivery of customer service under seven broad themes: 1) customer service as shared value; 2) customer service systems; 3) customer service strategy; 4) customer service structure; 5) customer service style; 6) customer service staff; 7) customer service skills.
  • Fruugo ID: 344370894-754009935
  • ISBN: 9780367143374

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  • STANDARD: CN¥48.99 - 之间的交付 周三 11 三月 2026–周二 31 三月 2026

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