Designing Service Excellence: People and Technology

CN¥529.00
+ CN¥30.99 送货
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Designing Service Excellence: People and Technology

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Designing Service Excellence: People and Technology

CN¥529.00

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CN¥649.00
仅剩 1 件库存
+ CN¥30.99 送货

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由……售出:

CN¥529.00

保存 CN¥120.00 (18%)

RRP

CN¥649.00
仅剩 1 件库存
+ CN¥30.99 送货

14天退货政策

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描述

Designing Service Excellence: People and Technology

The moment of truth-that instant when consumers experience and judge service quality-often decides business success. This research-driven book provides practical information on the design management and organization of many different types of service industries such as hotels restaurants banks and financial institutions retail and public
  • Fruugo ID: 344379250-754018433
  • ISBN: 9780367783747

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  • STANDARD: CN¥30.99 - 之间的交付 周一 02 二月 2026–周五 20 二月 2026

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