Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

CN¥209.00
+ CN¥136.49 送货

Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

  • 品牌: Unbranded
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Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

  • 品牌: Unbranded
价格： CN¥209.00
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CN¥209.00
+ CN¥136.49 送货

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描述

Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

A bold new look at how technology can become a force multiplier to delivermoreempathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. Weve all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.
  • 品牌: Unbranded
  • 类别: 商业、 金融与法律
  • 语言: English
  • 作者: Dr. Natalie Petouhof
  • 页数: 195
  • 出版社／标签: Ideapress Publishing
  • 格式: Hardback
  • Fruugo ID: 69547836-139690289
  • ISBN: 9781646870431

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