Master the art of delivering feedback.Whether youre dealing with a problem employee or praising the good work of a colleague you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results includingChoosing the right time to talkEngaging in productive dialogueHelping both star and struggling performersDeveloping a plan for effective followupDont have much time Get up to speed fast on the most essential business skills with HBRs 20Minute Manager series. Whether you need a crash course or a brief refresher each book in the series is a concise practical primer that will help you brush up on a key management topic.