Lean Cx Paperback Book

CN¥339.00
+ CN¥96.49 送货

Lean Cx Paperback Book

  • 品牌: Unbranded
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Lean Cx Paperback Book

  • 品牌: Unbranded
价格： CN¥339.00
由……售出:
CN¥339.00
+ CN¥96.49 送货

仅剩 3 件库存

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描述

In recent years many companies have realised customer experience CX is the new marketing battle ground. Substantial investments have been made to map customer journeys identify pain points and improve CX to try and create cutthrough. Using real world applications to introduce next generation design tools based on proven concepts from strategy marketing psychology and creative problem solving Lean CX How to Differentiate at Low Cost and Least Risk discusses how to use Lean Management approaches to innovate your customer experience.
  • 品牌: Unbranded
  • 类别: 杂志
  • 语言: English
  • 出版日期: 2021-01-05
  • 页数: 238
  • 出版社／标签: De Gruyter
  • 格式: Hardback
  • Fruugo ID: 322483589-714827714
  • ISBN: 9783110683684

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