Meeting Customer Needs - Ian Smith

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Meeting Customer Needs - Ian Smith

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Meeting Customer Needs - Ian Smith

This Is A Third Edition Of Meeting Customer Needs, A Diploma Level Book In The Chartered Management Of Institute Series. This Particular Title Meets The Specific Requirements Of Those Taking The Unit Dm45 Entitled Customer Focus, Marketing And Planning.a New Website Available For Use With The Text To Provide Revision Notes And Lecturers' Notes. This Book Is Ideal For Managers Seeking To Establish Or Improve Customer Service And Customer Focus Standards.
  • 品牌: Unbranded
  • 类别: 商业、 金融与法律
  • 语言: English
  • 作者: Ian Smith
  • 出版日期: 2003-10-01
  • 页数: 234
  • 出版社／标签: Taylor & Francis Ltd
  • 格式: Paperback
  • Fruugo ID: 469628087-983581665
  • ISBN: 9780750659840

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