New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

CN¥189.00
+ CN¥136.49 送货

New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

  • 品牌: Unbranded
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New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

  • 品牌: Unbranded
价格： CN¥189.00
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CN¥189.00
+ CN¥136.49 送货

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描述

New Gold Standard 5 Leadership Principles For Creating A Legendary Customer Expe by Michelli, Joseph, PhD Hardback Book

When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.
  • 品牌: Unbranded
  • 类别: 参考
  • 语言: English
  • 作者: Michelli | Joseph |
  • 页数: 304
  • 出版社／标签: McGraw-Hill Educatio
  • 格式: Hardback
  • Fruugo ID: 7999934-17307695
  • ISBN: 9780071548335

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