On the Front Line: Organization of Work in the Information Economy

CN¥329.00
+ CN¥60.99 送货
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On the Front Line: Organization of Work in the Information Economy

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On the Front Line: Organization of Work in the Information Economy

CN¥329.00

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由……售出:

CN¥329.00

仅剩 1 件库存
+ CN¥60.99 送货

14天退货政策

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描述

On the Front Line: Organization of Work in the Information Economy

The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and...
  • Fruugo ID: 431397916-906087690
  • ISBN: 9780801485671

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