Quality Facility Management: A Marketing and Customer Service Approach

CN¥974.00
+ CN¥60.49 送货
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Quality Facility Management: A Marketing and Customer Service Approach

由……售出:

Quality Facility Management: A Marketing and Customer Service Approach

CN¥974.00

有货
+ CN¥60.49 送货

14天退货政策

由……售出:

CN¥974.00

有货
+ CN¥60.49 送货

14天退货政策

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描述

Quality Facility Management: A Marketing and Customer Service Approach

Reveals why customers must be the driving force behind your quality effort how you can exceed customers performance expectations and how you can effectively recover from service mistakes. This title shows how to engineer a program of continuous quality improvement by assuming a specific leadership role.
  • Fruugo ID: 434362263-911569610
  • ISBN: 9780471023227

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在 6 天内发货

  • STANDARD: CN¥60.49 - 之间的交付 周五 06 二月 2026–周四 26 二月 2026

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