Reference Interview Today Negotiating And Answering Questions Face To Face On - Dave Harmeyer

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Reference Interview Today Negotiating And Answering Questions Face To Face On - Dave Harmeyer

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Reference Interview Today Negotiating And Answering Questions Face To Face On - Dave Harmeyer

More An Art Than A Science, The Reference Interview Requires Not Only Knowing A Specific Set Of Skills, But Also How To Apply Those Skills In An Ever-changing World. Good Reference Interviews Accomplish Three Goals: Establishing With The User, Determining What The Users Information Need Actually Is, And Checking To Make Sure That The Answer Actually Meets That Need Completely. Built Around Timeless Service Principles Including Ranganathans Five Laws, The Reference Interview Today: Negotiating And Answering Questions Face To Face, On The Phone, And Virtually Is A Practical Field Guide To Conducting Reference Interviews In Every Modality: Face-to-face, Phone, Chat, Text, Virtual World Such As Second Life, And Even Mashup Reference Interviews Where Multiple Modalities Are To Answer The Question.
  • 品牌: Unbranded
  • 类别: 参考
  • 语言: English
  • 作者: Dave Harmeyer
  • 出版日期: 2014-02-07
  • 页数: 172
  • 出版社／标签: Bloomsbury Publishing PLC
  • 格式: Paperback
  • Fruugo ID: 469635544-983589108
  • ISBN: 9780810888159
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