Service Design A practical guide to creating customer centric services
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Service Design A practical guide to creating customer centric services
With customer expectations higher than ever before delivering great service is no longer optional its essential. Service Design is your practical visual guide to creating services that truly meet customer needs from first interaction to the final outcome.
- 品牌: BCS Learning & Development Limited
- 类别: 计算机与互联网
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语言: English
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作者: Service Design: A practical guide to creating customer centric services
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出版日期: 2026-06-18
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页数: 338
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出版社/标签: BCS Learning & Development Limited
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格式: Paperback
- Fruugo ID: 513363665-1048287917
- ISBN: 9781780177274
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STANDARD: CN¥58.49 - 之间的交付 周一 21 九月 2026–周五 09 十月 2026
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