Service Design for Six Sigma: A Roadmap for Excellence

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Service Design for Six Sigma: A Roadmap for Excellence

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Service Design for Six Sigma: A Roadmap for Excellence

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描述

Service Design for Six Sigma: A Roadmap for Excellence

Six Sigma is a disciplined data-driven approach and methodology for eliminating defects in any process from manufacturing to transactional and from product to service. This interesting new text documents how service and process design and redesign are typically approached.
  • Fruugo ID: 431394355-906082762
  • ISBN: 9780471682912

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