Service Level Manager Careers In It Service Management - John Sansbury

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Service Level Manager Careers In It Service Management - John Sansbury

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Service Level Manager Careers In It Service Management - John Sansbury

The Role Of Service Level Manager Is A Critical One In That The Agreements Negotiated With Customers Should Inform The Activities Of The Service Provider. This Book Aims To Help Those Whose Role Is To Establish, Negotiate, Manage Or Update Service Level Agreements And To Use These As The Basis Of Continual Service Improvement. It Covers Areas Such As Purpose, Required Skills, Responsibilities, Interface And Career Progression As Well As Tools, Standards And Frameworks Related To The Role.
  • 品牌: Unbranded
  • 类别: 商业、 金融与法律
  • 语言: English
  • 作者: John Sansbury
  • 出版日期: 2017-07-31
  • 页数: 154
  • 出版社/标签: BCS Learning and Development Ltd
  • 格式: Paperback
  • Fruugo ID: 469729013-983683937
  • ISBN: 9781780172941
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