The Best Service Is No Service by Bill Price Paperback Book

CN¥189.00
+ CN¥96.49 送货

The Best Service Is No Service by Bill Price Paperback Book

  • 品牌: Unbranded
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The Best Service Is No Service by Bill Price Paperback Book

  • 品牌: Unbranded
价格： CN¥189.00
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CN¥189.00
+ CN¥96.49 送货

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描述

Praise for The Best Service Is No Service A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. Don Peppers and Martha Rogers Ph.D.
  • 品牌: Unbranded
  • 类别: 杂志
  • 语言: English
  • 作者: Bill Price
  • 出版日期: 2008-10-03
  • 页数: 334
  • 出版社／标签: John Wiley & Sons
  • 格式: Hardback
  • Fruugo ID: 322263030-714557580
  • ISBN: 9780470189085

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