The Conflict 101 A Managers Guide To Resolving Problems So Everyone Can Get Back

Learn How Conflict Is Created, How To Respond To It, And How To Manage It More Effectively So That Your Team Can Get Back To Doing What It Does Best: Producing Top Results For Your Organization.from Mild Disagreements To Major Personnel Blowouts, Conflict In The Workplace Is Unavoidable. Conflict 101 Employs Research, Humor, And Relatable Anecdotes To Help Readers More Deeply Understand: What It Takes To Build Trust, Harness Negative Emotions, Encourage Apologies And Forgiveness, Use A Solution-seeking Approach, And Say What Needs To Be Said In The Workplace To Move Past Conflicts.whether Its A Fight Over Resources, A Disagreement About How To Get Things Done, Or An Argument Stemming From Perceived Differences In Identities Or Values, The Managers Role Is To Navigate Relationships, Build Compromises, And Encourage Better Doing So, Youll Not Only Become A Stronger Manager--youll Build A Much Stronger Team.