The Positive Coach Approach Call Center Coaching For High Performance

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The Positive Coach Approach Call Center Coaching For High Performance

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The Positive Coach Approach Call Center Coaching For High Performance

The Positive Coach Approach Is Truly Unique In That It Provides A Clearly Charted Course Of Action. Its A Course For Anyone Charged With The Task Of Improving Call Center Performance In The Form Of Customer Satisfaction, Increased Sales, Shorter Call Times, And Greater Employee Satisfaction. This Book Is A Teaching Guide That Will Lead You Through What To Do, Why To Do It, And How To Do It.
  • 品牌: Author Solutions Inc
  • 类别: 传记
  • 语言: English
  • 作者: Sally Cordova
  • 长度: 160
  • 出版日期: 2007-02-06
  • 出版社/标签: Author Solutions Inc
  • 格式: Paperback
  • Fruugo ID: 529182092-1074417979
  • ISBN: 9781425978389
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