Uncommon Service - Frances Frei - Customer services - Harvard Business Review Press - Hardback

CN¥259.00
+ CN¥127.99 送货

Uncommon Service - Frances Frei - Customer services - Harvard Business Review Press - Hardback

  • 品牌: Unbranded
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Uncommon Service - Frances Frei - Customer services - Harvard Business Review Press - Hardback

  • 品牌: Unbranded
价格： CN¥259.00
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CN¥259.00
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Uncommon Service - Frances Frei - Customer services - Harvard Business Review Press - Hardback

Offers a fresh approach for greater productivity, profitability, and competitive advantage through service. This title shows how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function.
  • 品牌: Unbranded
  • 类别: 商业、 金融与法律
  • 语言: English
  • 作者: Frances Frei
  • 页数: 260
  • 出版社／标签: Harvard Business Review Press
  • 格式: Hardback
  • Fruugo ID: 43354185-88161701
  • ISBN: 9781422133316

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